The Virginia Freedom of Information Act (FOIA), located in § 2.2-3700 et. seq. of the Code of Virginia, guarantees citizens of the Commonwealth and representatives of the media access to public records in the custody of public bodies, public officials and public employees.

A public record is any writing or recording — regardless of whether it is a paper record, an electronic file, an audio or video recording, or any other format — that is prepared or owned by, or in the possession of a public body or its officers, employees or agents in the transaction of public business.

The policy of FOIA states that the purpose of FOIA is to promote an increased awareness by all persons of governmental activities. In furthering this policy, FOIA requires that the law be interpreted liberally, in favor of access, and that any exemption allowing public records to be withheld must be interpreted narrowly.

Your FOIA rights 

• You have the right to request to inspect or receive copies of public records, or both. 
• You have the right to request that any charges for the requested records be estimated in advance. If there will be charges, you have the right to receive notification of that in advance and to have the CTB inquire whether you want an estimate. 
• If you believe that your FOIA rights have been violated, you may file a petition in district or circuit court to compel compliance with FOIA. Alternatively, you may contact the FOIA Council for a nonbinding advisory opinion. 

Making a request for records from the CTB

• You may request records by U.S. Mail, e-mail, in person, or over the phone — FOIA does not require that you use any particular method to convey your request. FOIA also does not require that your request be in writing, nor do you need to specifically state that you are requesting records pursuant to FOIA. 
  It is helpful to both you and the CTB to put your request in writing. This allows you to create a record of your request. It also gives us a clear statement of what records you are requesting, so there is no misunderstanding over a verbal request. We may not refuse to respond to your FOIA request if you elect to not put it in writing, but we may put our understanding of your request in writing. 
• Your request must identify the records you are seeking with "reasonable specificity." This is a common-sense standard. It does not refer to or limit the volume or number of records that you are requesting. Instead, it requires you to be specific enough so we can identify and locate the records you are seeking. 
• Your request must ask for existing records or documents. FOIA gives you a right to receive records. It does not require explanations in response to questions about the work of the CTB, nor does it require the CTB to create a record that does not exist. 
• You may choose to receive electronic records in any format used by the CTB in the regular course of business. 
  For example, if you are requesting records maintained in an Excel database, you may elect to receive those records electronically or to receive a printed copy of those records. 
• If we have questions about your request, please cooperate with staff's efforts to clarify the type of records that you are seeking, or to attempt to reach a reasonable agreement about a response to a large request. Making a FOIA request is not an adversarial process, but we may need to discuss your request with you to ensure that we understand what records you are seeking. 

To request records from the CTB, please direct your request to: 

Holly Jones 
VDOT Annex Building
1221 E. Broad St., 11th floor
Richmond, VA 23219
foia@vdot.virginia.gov 
804-371-8696 

You may also contact her with questions you have concerning requesting records from the CTB. 

In addition, the Freedom of Information Advisory Council is available to answer any questions you may have about how FOIA works. The council was created in the legislative branch of state government to issue opinions on the operation and application of FOIA, to publish educational materials, and to provide training about FOIA. However, please be aware that the council is not a records repository and does not process records requests on behalf of other public bodies, nor is the council an investigative or enforcement agency. 

The council may be contacted by e-mail at foiacouncil@dls.virginia.gov, or by phone at 804-698-1810 or toll free at 866-448-4100.

The CTB’s responsibilities in responding to your request

• The CTB must respond to your request within five working days of receiving it. Day One is considered the day after your request is received. The five-day period does not include weekends, holidays or other days when the CTB is closed for business. 
• The reason behind your request for public records from the CTB is irrelevant, you are not required to state why you want the records before we respond to your request. (In some cases, explaining what you seek can make it easier to understand and response to your request, but it is your choice.)  
• FOIA allows the CTB to require you to provide your name and legal address. the CTB does not require you to provide ID or other legal documentation of that address. 
• FOIA requires that the CTB make one of the following responses to your request within the five-day time period: 
  1. We provide you with the records that you have requested in their entirety. 
  2. We withhold all of the records that you have requested, because all of the records are subject to a specific statutory exemption. If all of the records are being withheld, we must send you a response in writing. That writing must identify the volume and subject matter of the records being withheld, and state the specific section of the Code of Virginia that allows us to withhold the records. 
  3. We provide some of the records that you have requested, but withhold other records. We cannot withhold an entire record if only a portion of it is subject to an exemption. In that instance, we may redact the portion of the record that may be withheld, and must provide you with the remainder of the record. We must provide you with a written response stating the specific section of the Code of Virginia that allows portions of the requested records to be withheld. 
  4. If it is practically impossible for the CTB to respond to your request within the five-day period, we must state this in writing, explaining the conditions that make the response impossible. This will allow us seven additional working days to respond to your request, giving us a total of 12 working days to respond to your request. 
  5. We inform you in writing that the requested records cannot be found or do not exist (we do not have the records you want).  However, if we know that another public body has the requested records, we must include contact information for the other public body in our response to you. 
• If you seek records of which the CTB is not the custodian, we will refer you to the correct entity from which to request such records. 
• If you make a request for a very large number of records, and we feel we cannot provide the records to you within 12 days without disrupting our other organizational responsibilities, we may petition the court for additional time to respond to your request. However, FOIA requires that we make a reasonable effort to reach an agreement with you concerning the production or the records before we go to court to ask for more time. 

Charges

A public body may make reasonable charges, not to exceed its actual cost incurred, in accessing, duplicating, supplying, or searching for the requested records and shall make all reasonable efforts to supply the requested records at the lowest possible cost. 

• No public body shall impose any extraneous, intermediary, or surplus fees or expenses to recoup the general costs associated with creating or maintaining records or transacting the general business of the public body. 
• Any duplicating fee charged by a public body shall not exceed the actual cost of duplication. 
• Thus, you may have to pay for the records that you request from the CTB. FOIA allows us to charge for the actual costs of responding to FOIA requests. This includes staff time spent searching for the requested records, reviewing them for production, copying costs, and any other costs directly related to supplying the requested records. It cannot include general overhead costs. 

Subsection F of § 2.2-3704 of the Code of Virginia provides that, prior to conducting a search for records, the public body shall notify the requester in writing that the public body may make reasonable charges not to exceed its actual cost incurred in accessing, duplicating, supplying, or searching for requested records and inquire of the requester whether they would like to request a cost estimate in advance of the supplying of the requested records. The public body shall provide the requester with a cost estimate if requested. 

• Thus, you may request that we estimate in advance the charges for supplying the records you have requested. This will allow you to know about any costs up front, or give you the opportunity to modify your request in an attempt to lower the estimated costs. The five days that we have to respond to your request does not include the time between when we send you the estimate and when you respond. If you do not respond within 30 days, then your request will be deemed to be withdrawn. 
• If we estimate that it will cost more than $200 to respond to your request, we may require you to pay a deposit, not to exceed the amount of the estimate, before proceeding with your request. The five days that we have to respond to your request does not include the time between when we ask for a deposit and when you respond.  
• If you owe us money from a previous FOIA request that has remained unpaid for more than 30 days, the CTB may require payment of the past-due bill before it will respond to your new FOIA request. 

Section 2.2-3704.1 (7) of the Code of Virginia requires public bodies to develop a written policy explaining how the public body assesses charges for accessing or searching for records and note the current fee charged. 

Commonly used exemptions

The Code of Virginia allows any public body to withhold certain records from public disclosure. the CTB commonly withholds records subject to the following exemptions: 

• Personnel records (§ 2.2-3705.1 (1) of the Code of Virginia); 
• Records subject to attorney-client privilege (§ 2.2-3705.1 (2)) or attorney work product (§ 2.2-3705.1 (3)); 
• Records relating to the negotiation and award of a contract, prior to a contract being awarded (§ 2.2-3705.1 (12));  
• Confidential information designated as provided in subsection F of § 2.2-4342 as trade secrets or proprietary information by any person in connection with a procurement transaction or by any person who has submitted to a public body an application for prequalification to bid on public construction projects in accordance with subsection B of § 2.2-4317 (§ 2.2-3705.6 (10)); 
• Confidential proprietary records voluntarily provided by a private entity pursuant to a proposal filed with a public entity or an affected local jurisdiction under the Public-Private Transportation Act of 1995 (§ 33.2-1800 et seq.) or the Public-Private Education Facilities and Infrastructure Act of 2002 (§ 56-575.1 et seq.), pursuant to a promise of confidentiality from the responsible public entity or affected local jurisdiction (§ 2.2-3705.6 (11)); and 
• As it pertains to any person, records related to the operation of toll facilities that identify an individual, vehicle, or travel itinerary (§ 2.2-3705.7 (16)). 
• For a listing of additional exemptions of general applicability that may be used by the CTB, refer to the FOIA Council’s website. 

Comment

To provide feedback to the Freedom of Information Advisory Council regarding the quality of assistance you received from a public body in regard to your request for public records, here are links to the FOIA Council website and their online public comment form: 

• Virginia Freedom of Information Advisory Council
• FOIA Council's Forms and Sample Letters